Help
Shipping & returns
Rates
- Standard $7.00 · 3–7 business days
- Express $18.00 · 1–3 business days
- Free standard shipping over $200
- Adept members ship standard free. Oracle members ship express free.
Dispatch
We pack Monday through Thursday from our studio. Orders placed before 2pm usually leave the same day; anything later goes out the next working day. You'll get tracking by email the moment a label is created.
Returns
Unworn pieces with tags attached can be returned within 30 days for a full refund. Email us and we'll send a prepaid label for domestic returns. International returns are at your own cost unless the item arrived faulty.
Exchanges
Sizing is boxy and we'd rather you had the right one. Exchanges within 30 days are free in both directions, domestically. Just tell us the size you want and we'll reserve it while your return is in transit.
Duties & taxes
Orders outside the United States may attract import duty on arrival, charged by your local customs authority. These aren't included at checkout and are the recipient's responsibility.
Where we ship
United States, Canada, United Kingdom, Ireland, Australia, New Zealand, Germany, France, Netherlands, Spain, Italy, Portugal, Sweden, Denmark, Norway. Somewhere else? Write to us and we'll usually find a way.